Print Surveys
For some businesses, it makes sense to offer a suggestion box with in-store surveys available. The customers’ experience is fresh in their minds, and the surveys are handy and easy to return.
As a member of the Targeting Excellence program, you can choose a suggestion box that matches your décor. The box is clearly marked with the Targeting Excellence logo, so customers know that you take service very seriously.
For many customers, it is easier to fill out a survey than to speak frankly about their experience. If they have something negative to say, they may be hesitant to express this to a member of your staff. But having the suggestion box nearby can make it easier.
On the other hand, if a customer has something positive to say:
- These comments can be used as testimonials, with the consent of the customer.
- This feedback can provide valuable insight into what should be stressed in your advertising.
- These positive remarks can help identify staff members who excel, and performance rewards can be linked to the results.
- Such comments can be used to build employee morale.
Options
- You can choose from several different sizes and styles of suggestion box and signage.
Your actual survey can range in size from brief and compact to more detailed and expanded. The size of the printed material and the quantity ordered will determine the per-piece price.